Terms and Conditions

These Conditions, together with our Privacy Policy and any other written information we brought to your attention before we confirmed your booking or shop purchase, form the basis of your contract with Rainforest Spices – Villa Vanilla Spice Tour. Please read them carefully as they set out our respective rights and obligations. In these Conditions references to “you” and “your” include the first named person on the booking and all persons on whose behalf a booking or shop purchase is made or any other person to whom a booking is added or transferred.

Tour Booking

By making a booking, the first named person on the agrees on behalf of themselves and all persons detailed on the booking that:

he/she has read these Booking Conditions and has the authority to and does agree to be bound by them;
he/she consents to our use of personal data in accordance with our Privacy Policy and is authorised on behalf of all persons named on the booking to disclose their personal details to us, including where applicable special categories of data
he/she is over 18 years of age and where placing an order for services with age restrictions declares that he/she and all members of the party are of the appropriate age to purchase those services;
he/she accepts financial responsibility for payment of the booking on behalf of all persons detailed on the booking;

Standard Deposit and Payment Conditions

A booking is secured with us when making full payment for your reservation.

Once payment is received by us, we will then issue you with a booking confirmation.

Your Behavior

All our customers are expected to conduct themselves in an orderly and acceptable manner and not to disrupt the enjoyment of others. If in our opinion or in the opinion of any employee on the tour, your behaviour or that of any member of your party is causing or is likely to cause distress, danger or annoyance to any other customers or any third party, or damage to property, or to cause a delay or diversion to transportation, we reserve the right to terminate your booking with us immediately. In the event of such termination our liability to you and/or your party will cease. We will have no further obligations to you and/or your party. No refunds will be made, and we will not pay any expenses or costs incurred as a result of termination. You and/or your party may also be required to pay for loss and/or damage caused by your actions and we will hold you and each member of your party jointly and individually liable for any damage or losses caused by you or any member of your party.

We cannot be held responsible for the actions or behaviour of other guests or individuals who have no connection with your booking arrangements or with us.

Reservation Policy

Cancellation Policy

Cancellations must be received by phone or email. Cancellations up to 28 hours prior to the start of the tour will receive a full refund. Cancellations received within 48 hours notice will be charged the total cost of the tour. No shows will also be charged full price.

Modificacion Policy

Modifications requests are subject to availability and must be received by phone or email. If a date/time change cannot be scheduled our cancellation policy will apply.

Online Shop

Online shop terms

By using this site, you represent that you are at least the age of majority in your state, province or country of residence, or that you are the age of majority in your state, province or country of residence and you give us your consent to allow anyone of your minor dependents use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

Failure to comply or violate any of these Terms will result in the immediate termination of your Services.

General Conditions

We reserve the right to refuse to provide service to anyone, for any reason and at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform or adapt to technical requirements for connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express permission by writing from us.

Modification to prices

The prices of our products are subject to change without notice.

We reserve the right to modify or discontinue the Service (or any part of the content) at any time without notice.

We will not be liable to you or any third party for any modification, price change, suspension or discontinuance of the Service.

Products or services (If applicable)

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange according to our return policy only.

We have made every effort to display the colors and images of our products, in the store, as color accurate as possible. We cannot guarantee that your computer monitor will display colors accurately.

We reserve the right, but are not obligated, to limit sales of our products or services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of products or services we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for a product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

Accuracy of billing and account information

We reserve the right to refuse any order you place with us. We may, at our discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address.

In the event that we make a change to or cancel an order, we may attempt to notify you by contacting you via email and/or billing address/product number.

Errors, inaccuracies and omissions

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order) .

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No updated specification or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

Prohibited uses

You are prohibited from using the site or its content: (i) for any unlawful purpose; (ii) to solicit others to perform or participate in unlawful acts; (iii) to violate any international, national, federal, provincial or state regulations, rules, laws, or local ordinances; (iv) to infringe or violate our or third parties’ intellectual property rights; (v) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (vi) to present false or misleading information; (vii) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will compromise the functionality or operation of the Service or of any related website, other sites, or the Internet; (viii) to collect or track personal information of others; (ix) to spam, phish, pharm, pretext, spider, crawl, or scrape; (x) for any obscene or immoral purpose; or (xi) to interfere with or circumvent the security features of the Service or any related website, other sites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

Exclusion of warranties – Limitation of liability

We do not guarantee or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time without notice.

You expressly agree that your use of, or ability to use, the service is at your sole risk. The service and all products and services provided through the service are (except as expressly stated by us) provided “as is” and “as available” for your use, without any representation, warranties or conditions of any kind, whether express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title and non-infringement.

In no case will we, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any damage, loss, claim, or direct, indirect, incidental, punitive, special damages or consequential of any kind, including, without limitation, loss of profits, loss of revenue, loss of savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising out of the use of any services or products purchased through the service, or for any other claim related in any way to the use of the service or any products, including, but not limited to, any error or omission in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or products) posted, transmitted, or made available through the service, even if advised of its possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

Entire agreement

Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals. , whether oral or written, between you and us (including, but not limited to, any prior version of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the writing group.

Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Costa Rica.

Changes to the Terms of Service

You can review the most current version of the Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, modify or replace any part of these Terms of Service by posting updates and changes on our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

Contact information

Questions about the Terms of Service should be sent to info@rainforestspices.com.